Terms and Conditions

INTRODUCTION

This document is an electronic record in terms of the Information Technology Act, 2000 and the rules made thereunder. It is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediary Guidelines) Rules, 2011, which require the publishing of the rules, regulations, privacy policy, and Terms of Use for access or usage of the marketplace e-commerce website namely https://dedaskidsandmoms.com and its mobile application, “Dedas Kids & Moms” (hereinafter collectively referred to as the “Platform”). This electronic record is generated by a computer system and does not require any physical or digital signatures.

The Platform is owned, operated, and managed by Dedas Kids & Moms Private Limited, a company duly incorporated under the provisions of the Companies Act, 2013, having its registered office at [Insert full address of your registered office] (hereinafter referred to as the “Company”, “Us”, “We”, or “Dedas Kids & Moms”).

By accessing, visiting, or using the Platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions (“Terms of Use”). Except as otherwise specified, these Terms do not apply to third-party products or services, which shall be governed by their respective terms of service.

TERMS

2.1 By using or accessing the Platform, you are deemed to have accepted these Terms of Use, and Dedas Kids & Moms reserves the right, at its sole discretion, to modify, amend, or update these Terms from time to time without prior notice.

2.2 A “User” shall mean and include any natural or legal person who accesses, browses, purchases, or otherwise transacts on the Platform. By expressly or impliedly accepting these Terms, you also agree to be bound by our Privacy Policy, guidelines, and other applicable policies as may be updated periodically.

2.3 If you do not agree to these Terms, you are expressly prohibited from accessing or using the Platform and must discontinue use immediately.

2.4 We do not permit children—i.e., persons below the age of 18 years—to use our Platform without the consent and supervision of a parent or guardian.

2.5 All donations (if any) made through the Platform for charitable or social initiatives are non-refundable. Such donations will be transferred to the designated charity partner and processed in accordance with applicable laws. Donors’ details may be shared with the relevant organization solely for the purpose of issuing tax receipts, compliance, or other legal requirements.

USER REPRESENTATIONS

3.1 The User represents and warrants that he/she has attained at least 18 (eighteen) years of age and is legally competent to contract under applicable law. Users under 18 must use the Platform under the supervision and with the consent of their parent or guardian.

3.2 The User shall ensure that all registration and profile information provided on the Platform is true, complete, and accurate. If at any time we believe the information provided is false, incomplete, or inconsistent with these Terms, we reserve the right to suspend, restrict, or terminate the User’s access to the Platform.

3.3 The User is solely responsible for maintaining the confidentiality of login credentials and all activities conducted through their account. The Company will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain confidentiality.

3.4 The Platform may only be used for lawful purposes. The User agrees not to modify, copy, distribute, transmit, display, reproduce, publish, license, reverse-engineer, or create derivative works from any material or software on the Platform, nor to assist others in doing so.

PERSONAL DATA

4.1 We process personal and sensitive information that you provide to or that is collected through your use of the Platform, in accordance with our Privacy Policy. Please review the Privacy Policy carefully to understand our practices.

If you do not agree with the terms of the Privacy Policy, please do not access or use the Platform. By continuing to use the Platform, you consent to Dedas Kids & Moms collecting, storing, processing, and sharing your personal information with third parties or service providers as outlined in the Privacy Policy.

If you wish to close or deactivate your account, please email us at help@dedaskidsandmoms.com, and we will process your request in accordance with applicable laws.

REPRESENTATIONS AND WARRANTIES

5.1 The Platform and all related services are provided on an “as-is” and “as-available” basis. You agree that your use of the Platform is at your sole risk. Dedas Kids & Moms disclaims all warranties—express or implied—including those of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

We make no representations regarding the accuracy, reliability, or completeness of the Platform’s content or that of any linked third-party sites. We assume no liability or responsibility for:
i. Personal injury or property damage resulting from your use of the Platform or products purchased therein;
ii. Unauthorized access to or use of our secure servers or any stored personal or financial data;
iii. Any interruption or cessation of transmission to or from the Platform;
iv. Any errors, omissions, or inaccuracies in content; or
v. Any loss or damage incurred as a result of using any product, service, or content posted or made available through the Platform.

5.2 As a responsible e-commerce entity, Dedas Kids & Moms does not impose cancellation charges on users unless such charges are also borne by our sellers under similar circumstances.

5.3 User consent for purchases will only be recorded through explicit, affirmative actions on the Platform.

5.4 Refunds, if applicable, will be processed within the timelines prescribed by the Reserve Bank of India (RBI) or other relevant authorities, as per applicable law.

5.5 Dedas Kids & Moms does not:
i. Manipulate product prices to gain unfair profit or exploit market conditions; or
ii. Discriminate between Users of the same category or engage in any arbitrary classification.

5.6 We have implemented a comprehensive grievance redressal mechanism. Our Grievance Officer shall acknowledge receipt of any complaint within 48 hours and resolve it within one month from the date of receipt.